Q. What file formats are recommended for On-demand Printing services?
We prefer a high-resolution PDF with embedded fonts or all text converted to outlines.
Source files may also be submitted. We accept files created with Adobe® applications Photoshop®, Illustrator®, or InDesign®, or with Microsoft® applications Word, Publisher, PowerPoint®, or Excel®. Source files must be packaged for printing and include all graphics, links, and fonts. When submitting source files, we recommend selecting the option for a Professional Review ($10 fee) along with a copy of your printed file faxed to 512-837-2777.
Q. What is the largest file I can upload for on-demand printing?
Most files 200 MB or less will upload smoothly through our process using a high-speed internet connection. If your file is larger than 200 MB or you are experiencing difficulties, you may contact us at 800-637-7373 for a special upload process.
Please note: This may require special handling and additional fees may apply.
Q. What are best practices for uploading a file?
To ensure the best print quality and to avoid a delay in processing your order, our file specs require that you upload a PDF that is ready to print.
Convert Files to CMYK
We ask that all PDF files uploaded are in CMYK. This ensures that the color will print properly as our printers use CMYK toner.
If a PDF contains transparency layers it can cause the desired color to print in the wrong color(s). To print the correct colors on your PDF, especially when using transparencies, flatten the file and convert to CMYK. Non-CMYK, Pantone screens and/or transparencies over Pantone objects do cause problems and may delay the processing of an order or may even cause undesirable printed output.