Q. What shipping options are available?
Rush (delivery within 1 business day), Priority (delivery within 2 business days) and Standard (delivery within 1-5 business days). Standard delivery is FREE on orders totaling $49.95 or more.
Please note: Due to factors beyond our control, QuantumDigital is not responsible for shipping delays once your order is received by the shipper.
Q. Can I combine On-demand Printing orders?
Although our system does not allow you to combine multiple orders for one shipment during the order process, our team will make the best effort to consolidate orders whenever possible. At our team's discretion, orders processed on the same day and before the 2 pm CST cutoff time may be combined in one shipment. If orders are consolidated for shipment, any difference in shipping costs will be refunded to you once the package is in transit.
Tip –If you are planning on creating multiple On-demand Print orders that you would like consolidated for shipping, please note the number of intended orders within the "Special Instructions" section of the order process. For example, if you intend to place three orders that you would like consolidated for shipping, note the following: "Order 2 of 3, please consolidate for shipping."
Q. What is your typical turnaround for shipments?
We print and ship most orders the same business day they are received. Orders are then delivered based on your specified service level. (Rush, Priority, Standard, etc.) To qualify, orders must be received by 2 pm CST, Monday through Friday. In some cases, based on quantity and product type, orders are shipped the next business day. If we are unable to meet this turnaround due to factors beyond our control, you will be contacted by Customer Support, as soon as possible, with an estimate for delivery.>
Q. Does my order qualify for free shipping?
On-demand printing orders totaling $49.95 or more qualify for FREE Standard delivery (1-5 business days). Please become familiar with the terms and conditions of this offer.
Free Shipping Terms and Conditions: On-demand printing orders totaling $49.95 or more (before tax and excluding fees for Professional Review services) qualify for FREE Standard delivery (1-5 business days). To qualify, orders must be placed Monday through Friday and shipped to destinations within the continental United States. Orders shipping to Alaska, Hawaii, U.S. territories, or to countries outside of the U.S. do not qualify for this offer.