> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.quantumdigital.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Campaign Status Page for my Social Ad is blank, what do I do?

Unfortunately, Facebook only hosts lead information for 30 days after a campaign. After this time, we lose access to the campaign demographic and viewing data that was once on your status page.

However, if you only want a list of leads for the campaign, you can visit your order details page from the ‘Orders’ section of the TriggerMarketing app and download them as a .csv from there.

To avoid issues like this, make sure you're viewing your status pages when we email you from noreply@social.quantumdigital.com so you can download your leads via a .csv format from these pages.

You can also try following Facebook’s Help Center steps to retrieve leads from your account ([here](https://www.facebook.com/business/help/977482022303376?helpref=faq_content)).