> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.quantumdigital.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Account Photo Specs

To add a photo to your account, the image file must meet the following specifications

* Acceptable formats: JPEG, PNG, GIF
* Aspect ratio of 12:15
* At least 300 x 375 pixels

Hints: The easiest way to check your image pixel count is using Windows Explorer, browse to your saved image and click once to see image properties at the bottom of the window.

![myagentphoto_details.jpg](https://storage.crisp.chat/users/helpdesk/website/-/1/5/c/f/15cf748697178200/be6e044d-7cba-4d7c-a5c5-cc41cc_1scqasa.jpg)

Team images must follow the same dimensions, therefore horizontal team photos will scale and appear smaller on the cards.