To add a photo to your account, the image file must meet the following specifications
- JPEG format (RGB color mode)
- Aspect ratio of 12:15
- At least 300 x 375 pixels
Hints: The easiest way to check your image pixel count is using Windows Explorer, browse to your saved image and click once to see image properties at the bottom of the window.
Team images must follow the same dimensions, therefore horizontal team photos will not work as a saved agent photo.